Data Privacy Policy

1. Information about the persons responsible and the Data Protection Officers

We shall inform you hereinafter of how your personal information is collected when you use our website.

The agency responsible according to Art. 4 Para. 7 EU General Data Protection Regulation (the “GDPR“) and other national data privacy laws of member states and other clauses under data protection law is:

Contargo GmbH & Co. KG
August-Hirsch-Straße 3 
47119 Duisburg
Freecall 00800 CONTARGO

The contact details of our data protection officers are as follows

Rhenus Office Systems GmbH
Rhenus Platz 1
59439 Holzwickede

2. General information on the processing of personal data

We only collect and use the personal data of our users in principle if necessary for the provision of a functional website and our content and services. We regularly collect and use the personal data of our users only with the user’s consent. An exception is made where it is not possible to obtain consent in advance for factual reasons and data processing is permitted by virtue of statutory provisions.

Where we obtain the user’s consent for the processing of personal data (also referred to as “interested party”), Art. 6 Para. 1 lit. a GDPR shall apply as a legal basis. Art. 6 Abs. 1 lit. b GDPR shall apply as a legal basis in the processing of personal data for fulfilment of a contract, the contractual party of which is the interested party. This also applies to processing necessary for the execution of pre-contractual measures.
Where processing of personal data is necessary to fulfil a legal obligation incumbent on our company , Art. 6 Para. 1 lit. c GDPR shall apply as a legal basis.
Where vital interests of the interested party or another natural person necessitate the processing of personal data, Art. 6 Para. 1 lit. d GDPR shall apply as a legal basis.
If processing is necessary to preserve a legitimate interest of our company or a third party, and if the interests, basic rights and basic freedoms of the interested party do not outweigh the initially stated interest, Art. 6 Para. 1 lit. f GDPR shall apply as a legal basis for processing.

The personal data of the interested party is deleted or blocked as soon as the storage purpose expires. Data can also be stored if this has been provided for by the European or national legislator in regulations, laws or other provisions under European Union law, to which the person responsible is subject. Blocking or deletion of the data also occurs if a storage period prescribed for by the stated standards expires, unless it is necessary to continue to store the data for contract signature or contractual fulfilment.

When you contact us by email, we shall store the data provided by you in order to answer your question. We delete the data collected within this context when storage is no longer required, i.e. the purpose of storage ceases to apply, or limit the processing if statutory storage obligations exist.

If we have recourse to contracted service providers for individual functions of our proposition or want to use your data for commercial purposes, we shall inform you in detail below of the respective processes. We shall also state the criteria determined regarding the storage period.

3. Your rights as an interested party

You have the following rights with regard to the personal data relating to you:

  • Right to information
  • Right to correction and/or supplementation or deletion
  • Right to limiting the processing thereof
  • Right to deletion
  • Right to notification
  • Right to data transferability
  • Right to refuse the processing thereof
  • Right to revoke the declaration of consent under data protection law
  • Automated decision including profiling in the individual case

You also have the right to complain to a data protection supervisory authority with regard to the processing of your personal data by us.

Should you have any questions, comments or queries regarding the collection, processing and use of your personal data by us, please also contact us using the contact details set out above.

4. Collection of personal data when visiting our website

It is generally possible to use our website without specifying personal information. If using the website purely for information purposes, i.e. if you have not registered with us or are not forwarding information to us by another means, we shall only collect the personal data which your browser transmits to our server. If you wish to view our website, we collect the following data which is technically necessary for us to display our website for you and to guarantee stability and security (legal basis is Art. 6 Para. 1 Clause 1 lit. f GDPR):

  • IP address
  • Date and time of the query
  • Content of the request (specific page)
  • Access status / HTTP status code
  • Data volume transferred in each instance
  • Website from which the request originates (browser type)
  • User’s operating system
  • Browser software language and version

The data is also stored in the log files of our system. The IP addresses of the user or other data which enable the assignment of information to a user are not affected by this. This data together with other personal data of the user is not stored (the legal basis is Art. 6 Para. 1 Clause 1 lit. f GDPR).

Storage takes place in log files to ensure the functionality of the website. The data also helps us to optimise the website and to ensure the security of our information technology systems. Evaluation of the data for marketing purposes shall not take place in this context.

The data is deleted as soon as it is no longer required for the purpose of collection. Where data is collected to provide the website, this is the case when the respective session has ended.

Where data is stored in log files, this applies after seven days at the latest. Storage exceeding this scope is possible. In this case, the user’s IP addresses are deleted or alienated so that it is no longer possible to assign it to the customer retrieved.

Collecting data for provision of the website and storage of the data in log files is vital for the operation of the website. Consequently, the user has no possibility of objection.

5. Use of cookies

Our website uses cookies. Cookies are small text files which are stored on your hard drive assigned to the browser you use and by means of which certain data is transferred to the site setting the cookie Cookies cannot execute programs or infect your computer with viruses. Their purpose is to make the website as a whole more user friendly and more effective Art. 6 Para. 1 lit. f GDPR is the legal basis for the processing of personal data using cookies.

Our web pages use temporary and permanent cookies. Temporary cookies are automatically deleted when you close the browser. This includes in particular the so-called session cookies. These store a so-called session ID with which different queries from your browser are assigned to the common session. Your computer can therefore be recognised when you return to our website. The session cookies are deleted when you log out or close the browser. On the contrary, permanent cookies are automatically deleted after a specified period which can vary according to the cookie. You can delete cookies in the security settings of your browser at any time.

Our website can also be viewed without cookies in principle. You can configure your browser setting as you wish and reject so-called third party cookies or all cookies, for example. Cookies already stored can be deleted at any time. This can also occur automatically. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

6. Objection to or revocation of the processing of your data

If you have consented to the processing of your data, you can revoke it at any time. Such a revocation impacts the permissibility of the processing of your personal data after you have made your intention known to us.

You can object to the processing of your personal data insofar as we base processing of your personal data on balance of interests. This is the case if the processing is in particular not necessary for fulfilment of a contract which is outlined by us respectively in the following description of functions. When exercising such an objection, we request statement of the reasons why we are not permitted to process your personal data as we have set out. In the case of your justified objection, we shall verify the circumstances and shall either cease or modify data processing or set out our compelling reasons worthy of protection on the basis of which we shall continue with the processing.

7. Further functions and propositions of our website

In addition to use of our website purely for information purposes, we offer different services which you can use if you are interested. For this purpose, you need to state further personal data which we use to perform the respective service and to which the previously stated data processing principles shall apply.

We sometimes utilise external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.

Where our service providers or partners are headquartered in a country outside of the European Economic Area, we shall inform them of the consequences of this circumstance in the description of the respective proposition.

8. Newsletter

You can subscribe to our newsletter with your consent. We shall hereby inform you of our current interesting propositions. The products and services advertised are stated in the declaration of consent.

We shall use the so-called double opt-in process to register for our newsletter. i.e. we shall send an email to the stated email address after your registration in which we will request confirmation that you wish to sign up to our newsletter. If you do not confirm your registration within a week, your information will be blocked and automatically deleted. We shall also respectively store your IP addresses used and the times of registration and confirmation. The purpose of the procedure is to prove your registration and to elucidate possible misuse of your personal data.

Only your email address is required to send you the newsletter. The specification of other data marked separately is voluntary and is used to be able to address you personally. After your confirmation we shall save your email address for the purpose of sending you the newsletter. The legal basis is Art.6. Para. 1 S. 1 lit. a) GDPR.

You can revoke your consent for us to send you the newsletter at any time and unsubscribe from the newsletter. You can revoke your consent by clicking on the link provided in every newsletter email, by sending an email to or by means of a message using the contact details stated on the legal notice page.

9. Data security

All information you share with us is stored on servers within the European Union, unless stated otherwise in this declaration. Unfortunately, the transfer of information via the Internet is not completely secure. We therefore cannot guarantee the security of data transmitted to our website via the internet.

However, we safeguard our website and other systems from loss, destruction, access, change or dissemination of your data by unauthorised persons by means of technical and organisational measures. In particular, we transmit your personal data in an encrypted manner. We use the SSL coding system in so doing (abbreviation of Secure Socket Layer = HTTPS).

10. No forwarding of your personal data

We do not pass your personal data on to third parties unless you have given your consent to the forwarding of data or we are entitled or obliged to transmit data on the basis of statutory provisions and/or official or judicial ordinances. This could be due to the provision of information for the purposes of prosecution, aversion of danger or enforcement of intellectual property rights in particular.

11. Data protection and third party websites

The website can contain hyperlinks to and from third party websites. If you follow a hyperlink to one of these websites please note that we cannot accept responsibility or liability for third party content or data protection conditions. Please familiarise yourself with the respectively applicable data protection conditions before sharing personal data with these websites.

12. Changes to these data protection clauses

We reserve the right to change the data protection conditions with effect for the future at any time. A respectively current version is available on the website. Please visit the website regularly and acquaint yourself with the applicable data protection provisions.

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